Gary began his post-graduate career in the Business Process Management Division of PricewaterhouseCoopers, LLP in Pittsburgh, PA. During his time at PwC, he began by working on and eventually leading various teams for tax outsourcing engagements with the trust departments of several divergent financial institutions. In addition to the tax work, he developed skills in staff management, process review, and client relations. Though primarily engaged in the Tax/BPM Department, ultimately it was the audit experience, required for CPA certification, with a regional telecom company that led Gary to pursue a career in telecommunications.
In 1999, Gary moved to Seattle to accept a position as Revenue Assurance Manager for Fox Communications. In his role at Fox, he was primarily responsible for all aspects of Revenue Assurance including the design and implementation of processes relating to carrier invoice audits, customer bill verification, and rate plan financial models to manage cellular retail and wholesale plan assignments. The revenue and costing analysis on existing internal procedures and rate plans resulted in a 5% annual direct operating cost reduction. Additionally, as part of a planned national launch, he was able to develop valuable skills in the areas of system requirements design, vendor review and selection, and the development of future state inventory management and fulfillment processes.
In May 2000, Gary joined AT&T Wireless as a Financial Process Design Manager. This position afforded him the opportunity to work on a number of diverse, cross-functional projects; advancing his skills in project management, process (Sarbanes-Oxley) documentation/review, and system requirements/testing. He was responsible for managing Finance sub-teams on larger project teams including a bill-on-behalf-of enhancement that enabled third party content providers to sell data products such as ringtones, games, and other media content on the AT&T Wireless platform. He was primarily responsible for the development of the business rules and accounting flows in order to collect, remit, and record these transactions. Additionally, he led the Finance side of an external RFP process for an automated settlement system, ultimately deciding on the design of an internally developed system. Gary also served as project manager for the Finance sub-team on several large acquisition/divestiture projects, consisting of 10+ functional areas, 30+ team members and totaling more than 250,000 subscribers. Responsibilities included development and implementation of Finance project plans, facilitating team meetings, reporting to senior management on finance issues/progress as well as working with the acquired/acquiring company to draft the legal documents, address issues, and facilitate the transition of financial processes and information.
Gary graduated with a Bachelor of Science Degree from Duquesne University, with a major in Accounting, before continuing his education with a Master of Science Degree from Robert Morris University, majoring in Taxation.